DoubleTree by Hilton Woking
ความคิดเห็นจากผู้เข้าพัก
The welcome and interest shown by the Reception Team especially Daniel who went out of his way to be of assistance. Thank you
Terence
มกราคม 2568
Cheerful welcome at Reception and overall decor gave a very pleasing introduction to the hotel. We had not stayed in this hotel before but we will certainly do so again. The room was a good size and very clean: very happy. Breakfast was excellent and the staff were most helpful in what was a pleasant dining area.
Chris
มกราคม 2568
Room was upgraded to queen suite. Beautiful large room which was immaculate. Bed was super comfortable with soft sheets and pillows. Bathroom had a bathtub and shower, so you could relax either way at the end of the day. As it was in the middle of the town the accessibility to shops and restaurants was fantastic.
Neil
ตุลาคม 2567
The staff was very friendly and helpful. As a Hilton member I was upgraded for free. The room was spacious, comfortable and clean and had a fridge and kettle. The location is great, near the train station, shops and restaurants. I had a short trip to Paris, the hotel manager allowed me to leave my suitcase for 3 days (between my two reservations at this hotel), this helped me a lot. Big thanks to all the staff!
Nadezhda
พฤษภาคม 2567
From the moment you step through the doors, you are treated with the most amazing welcome. The staff are so polite and make you feel so welcoming. The reception staff were outstanding. Accommodating my sons needs. Anything that was asked, there wasn't a hassle at all. The room was a good size, clean, and beautifully presented. We had room service, staff delivered the food in a good time, she was smiling and happy, and again felt like we weren't any trouble. The food was outstanding. Breakfast was sensational. So much choice and the food was very tasty. I shall be returning to the hotel when I am next up that way.
Samantha
กุมภาพันธ์ 2567
Very clean, quiet and helpful staff.
Dawn
ธันวาคม 2567
I would love to give a complement for the good service and a quick check in to Ralph in the reception. He is a star and you are lucky to have this kind of employee that exceed the customers expectation. However, theres a lady with a good coloured eyes, seems gray, and with long hair which is I find her rude, not just to me even to her colleague and she was working in the evening around 23:00 on the 2nd of November. She was not approacheable and so bossy. She think that she own the hotel, how she approached.
Carlvic
พฤศจิกายน 2566
I use this hotel often. The room was clean, was nice and warm, taking in consideration that was cold outside. The breakfast was lovely. In the past I found that the staff needed more training in customer service, but this time I can see a massive improvement. The reception team was very welcoming and helpful and the member of staff who was overseeing the restaurant area during the breakfast was amazing.
Silvia
ธันวาคม 2567
Easy check-in, good breakfast, large room, absence of noises, parking at the basement otherwise big multi-level parking just aside. Near the main pedestrian streets of the city center with various restaurants and shops. Repainting the wooden frame of the doors of the bedrooms might give a fresh touch. However this is only a minor detail.
Nicola
สิงหาคม 2566
Checkin was excellent (came late night) and the evening staff went out of their way to assist me, though it was late (and the kitchen closed) they advised a way i could get food...i didn't sleep hungry! My problem become their problem...Thanks guys! Breakfast was good. Room was clean and tidy (never mind the old carpet as the rest overshadow it), the place is appealing, relaxing and pleasant. indeed, you get value for money.
Peter
กรกฎาคม 2567
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